Benefits

1 24 Hour Nationwide Accident and Breakdown
  • Free towing charged or to value of towing RM300 or 100km (whichever comes first)
  • This service is available 24 hour a day & 7 day a week
2 24 Hour Call Centre Service
  • In the event of a breakdown or accident, members are required to call the Perodua Smart Assist (PSA) toll free number, 1-800-88-5555. The call centre will dispatch a rescue team to the location of the vehicle. This service is available 24 hours a day and 7 days a week.
3 Breakdown Roadside Assistance (e.g jump start & changing flat tyre services)
  • Our rescue team will assist members for minor problems. Should towing be required, the vehicle will be towed to the nearest authorised Perodua service centre.
  • Free Towing Services (to the nearest authorised Perodua service centre)
  • PSA shall provide free towing to the nearest authorised Perodua service centre as follows :
    • All gazetted roads on Peninsular Malaysia;
    • Within 100km (to and from base) of the following towns in East Malaysia :
      Sarawak Kuching, Serian, Sri Aman, Sibu, Mukah, Miri, Limbang and Bintulu
      Sabah  Kota Kinabalu, Sandakan, Lahad Datu, Tawau, Semporna, Federal Territory of Labuan.
      Exclusion Non-Gazzetted and estate roads and islands of Malaysia except Pulau Pinang and Pulau Langkawi.
4 Emergency Evacuation Services
  • PSA shall arrange for medical evacuation of the member or the members’ authorized driver, from the scene of the accident to any hospital or medical center by road ambulance or by any other appropriate means of transportation. Such expenses are however borne by the member.
5 Emergency Notification Service
  • PSA will contact for free, the members’ immediate family within the country and keep them informed of any development in the event of an injury, death or hospitalization due to an accident.
6 Emergency Medical Services
  • PSA member or its authorised driver is eligible for Emergency Medical Services, provided always that the claim for the Emergency Medical Services Benefit in a particular year of membership is only made by one (1) person per Perodua vehicle.
  • The Emergency Medical Benefit by PSA will be in the form of reimbursement of the hospitalization fees up to RM150 a day, limited 5 days maximum (outpatient treatment shall not be covered).
  • The member must provide evidence that he/she is warded for the injuries suffered arising from an accident whilst driving his car, provided the car is being repaired by authorised Perodua service centre.
  • The hospitalization fees shall include the room and board charges, medical and surgery cost due to injuries suffered in the accident. Outpatient treatment cost shall not be covered.
7 Alternative Transport Assistance
  • The member shall be given free transport to any destination if the tow truck driver is heading the same way while attending to or returning from the scene of breakdown.
  • PSA will assist member’s to call a Taxi if required.
8 Car Rental Services
  • In the event of an accident or breakdown, members are entitled discount up to 30% on any rented cars at any participating car rental companies.
  • On top of that, members will also able to reimburse a total of RM200 subject to the following terms:-
    1. Accident occurs 100km from the customers’ place of residence.
    2. Vehicle is towed to authorised Perodua service centre.
    3. Cost of repair is RM3500 or above.
    4. The car must be rented during the duration of which the car is at the authorised Perodua service centre.
8 Car Rental Services
  • In the event of an accident or breakdown, members are entitled discount up to 30% on any rented cars at any participating car rental companies.
  • On top of that, members will also able to reimburse a total of RM200 subject to the following terms:-
    1. Accident occurs 100km from the customers’ place of residence.
    2. Vehicle is towed to authorised Perodua service centre.
    3. Cost of repair is RM3500 or above.
    4. The car must be rented during the duration of which the car is at the authorised Perodua service centre.
9 Hotel Accommodation
  • If accident occurs out of state or 100km from the customers place of residence, the member is entitled to one (1) night free hotel accommodation, up to a limit of RM150.00 in the event he/she is unable to complete his/her journey.
    Subject to the following conditions:-
    • Vehicle is towed to authorised Perodua service centre.
    • Repair of the car will take more than 48 hours.
10 Flood Damage
  • In the event of breakdown due to flood, the member shall be entitled to reimbursement for the towing services with additional up to a limit of RM100 only. Subject to the following conditions:-
    • Vehicle is repaired at authorised Perodua service centre.
    • Official receipt of the payment made by the member for the towing services.
11 Loss of Personal Belonging from Car Break-in
  • In the event of member suffers loss of personal belonging due to car break-in of the member’s vehicle (not resulting from any car accident or car being stolen), the member shall be entitled to reimbursement up to a limit of RM150, subject to the following :-
    1. Police Report stating the amount of loss.Statement of Claim.
    2. Cost of repair is RM3500 or above.
    3. Official receipt (if any).

    The member shall be entitled to claim only once during the period of the membership.


12 Car Stolen
  • In the event of member’s vehicle is stolen, the member shall be entitled to a subsidy on car rental charges up to RM300 per incident, subject to the following :-
    1. Rental Agreement
    2. Official Receipt from the Rental Company
    3. Police Report
13 Non-Insurance Accident Repair Claim
  • In the event of accident, members shall be entitled for a free towing service up to a limit of RM100 to the nearest authorised Perodua service centre if the accident repairs are not subject to an insurance claim.
  • This is only applicable if vehicle is repaired at authorised Perodua service centre .
14 Bereavement Expenses
  • In the event of an accident, the next of kin member shall be entitled to the sum of RM500 as payment of bereavement expenses upon the demise of the member resulting from a road accident involving member’s car.
  • The reimbursement shall be applicable to the member subject to the following:-
    1. Police Report of Accident
    2. Death Certificate
    3. Medical report
    4. Identity Card of Next of Kin
Terms & conditions apply.