The booking fee is collected at RM300 or not exceeding 1% according to Hire Purchase Act (1967) of the cars On the Road (OTR) price.
The down payment is paid at 10% according to Hire Purchase Act (1967) of the cars On the Road (OTR) price.
Yes. You are entitled for a refund. However, a certain amount will be deducted from your refund to cover administrative fees as stated in the Vehicle Sales Order signed by you.
Place your request with the Sales Advisor to have your booking cancelled and to issue a cancellation letter, along with the original Vehicle Sales Order (VSO) and Official Receipt issued by the respective authorized Perodua Sales Outlet.
Interest rate range varies depending on the bank rates as regulated by Bank Negara.
The waiting period differs depending on variant/model. Please refer to the Sales Advisor for the precise time based on the variant/model requested.
This Progamme is a joint collaboration between AmBank and Perodua that targets first-time car buyers.
This campaign is valid for application received and approved during the campaign period between 1 October 2020 until 31 December 2020.
No, applicant must meet the following requirements :
Applicant must be a salaried employee and a first-time car buyer.
Age of applicant must be below 30 years old at the point of financing application.
Gross Monthly Income (GMI)
The financing tenure is up to 9 years.
The financing is up to 90% of the invoice price.
You may visit ambank.com.my/ftb, fill up your particular and our sales team will contact you soon.
MVTF-i is an islamic Term financing offered to individual for their automobile financing needs. The purpose of the financing is to purchase of brand New/Reconditioned passenger vehicles.
|ITEM||MVTF-i for graduate Segment||AITAB|
Max Margin of Finance
Up to 100%
Up to 95%
Balance on monthly rest
Capitalization of Takaful Protection Product
Can be capitalized
Cannot be capitalized
Graduate with jobs :-
If customer fully settled the financing before its maturity:-
Yes. The Bank can claim the payment from the guarantor because the guarantor has agreed to undertake the liability to pay customer indebtedness in the event of your default.
Yes. This is because the liability to pay the monthly instalment does not cease with the loss of the vehicle. However, the customers may claim from the takaful company, the market value of the insured vehicle or the sum insured, whichever is lower.
Yes, from 15 June 2020 onwards.
We start from 8.00am until 9.00pm; the last service appointment is at 8.30pm. For East Malaysia, business starts from 7.45am until 8.45pm; the last service appointment is at 8.15pm.
Safety is our utmost priority. Thus, we would like to ensure that there will be limited customers and staff on rotational basis (during the designated service slot). This way, we can give extra focus to these limited customers during the designated time slot.
Yes. It’s highly recommended for a prior appointment to be made in order for us to give you our best service.
Selected outlets offer extended working hours for now. This covers 16 Service branches and three B&P hubs. We will extend it to other service outlets if there is a demand. For more details on these outlets, please click here
|Central 1||PSSB Subang Jaya-Service|
|PSSB Petaling Jaya (3S)-Service|
|Central 2||PSSB Glenmarie (3S)-Service|
|PSSB Balakong (3S)-Service|
|PSSB Puchong (3S)-Service|
|Southern||PSSB Johor Bahru 1 (3S)-Service|
|PSSB Johor Bahru 2 (3S)-Service|
|PSSB Seremban (3s) -Service|
|Northern||PSSB Juru (3S)-Service|
|PSSB Ipoh 1-Service|
|East Coast||PSSB Kota Bharu 1 (3S)-Service|
|PSSB Kuantan 2-Service|
|East Malaysia||PSSB Kuching 1 (3S)-Service|
|PSSB Kota Kinabalu 2-Service|
|B&P Hub||PSSB Hub Subang Jaya-B&P Hub|
|PSSB Hub Balakong-B&P Hub|
|PSSB Hub Kota Bharu-B&P Hub|
You have the option to stay put at the service outlet until your vehicle is ready. However, only one (1) customer per vehicle is allowed. While you are at our premises, you are required to adhere to the social distancing guidelines.
Yes, we accept the option of leaving the car key behind with the condition that it must be collected during the same rotational hours.
The services are similar in general. Please take note that for evening service, basics check will be done as we will not perform any test drive to identify the vehicle’s issues. For cases that require test drive, it is best to leave your vehicle overnight for further inspection.
No. The service rate for the vehicle maintenance remains the same.
Yes, we do. However, for everyone’s safety, we urge our customers to use contactless payment through credit or debit card.
Yes. It is our responsibility to make sure your vehicle is well-sanitized BEFORE and AFTER completion of each service maintenance.
1. To call in advance to check on the operating days and hours of the selected Service Outlets, as to secure a prior appointment.
2. Only 1 (one) customer per vehicle allowed to enter the premises.
3. Temperature check and record customer’s details upon arrival at the outlet.
4. To wear face mask and to sanitize hands upon entering the service reception area.
5. Customers are advised to adhere to social distancing markings.
6. No refreshment and reading materials (encourage to bring on your own).
7. Cashless payments are encouraged.
8. Vehicle will be sanitized before it is returned.
Perodua Service Centres resumed operations on 9 June 2020. If your vehicle warranty expired during the MCO (18 March 2020 until 9 June 2020), we will accept all repairs under warranty based on our current policies and procedures. We also wish to highlight that every service-related complaint during the MCO must reach us within 30 days; starting from 9 June 2020 until 8 July 2020.
Yes, there is. Please download a copy of it from here
Whichever comes first. Please refer to Warranty and Service Booklet for more details.
No. You cannot claim the free service (labour) if you fail to service your vehicle on time. The free service shall only be applicable for vehicles which comply with the terms and conditions of the service stipulated in the Owner's Manual and Service Booklet.
For more details on the replacement of parts, kindly refer to our Service Booklet. You may also check with Perodua Authorised Service Centre.
We encourage you to perform periodical maintenance on time to avoid any safety issues and could void the vehicle's warranty policy.
The main differences are packaging and price. The packaging for Highstreet is in blue, while Service Centre has multi coloured packaging depending on the products. However, the formulation of the genuine oil for both market segments are similar. For more details, please refer to Perodua Genuine Oil page.
Yes. It comes in blue packaging available at Perodua Authorised Stockist. You may find the list of stockists at the bottom of Perodua Genuine Oil page. However, for better experience we encourage you to service your Perodua at a Perodua Authorised Service Centre.
You may contact our nearest service centre or make the appointment through Ufirst application (Selected Outlets).
We would advise to make your service appointment at least one week prior.
Please inform our Service Advisor in advance if you can't come on time.
Yes, it is possible to walk in; however, walk-in slots cannot be guaranteed and are subject to availability.
We are unable to schedule for major service repairs on Saturdays as they are peak days. However, if there are safety issues with your vehicle that need to be urgently addressed, we may be able to proceed with a service repair. This is done on a case-by-case basis.
Basic warranty coverage - 3 years or 100,000km (whichever comes first).
Major parts coverage - 5 years or 150,000km (whichever comes first).
For more details please refer to your Warranty and Service Booklet.
All parts (excluding naturally expendable parts and maintenance service parts) which are subject to Perodua warranty terms, conditions and limitations.
For warranty repair, the spare parts replacement depends on the vehicle's warranty period.
Yes. Please refer to Warranty and Service Booklet for detailed information on the exclusion of warranty and other situations which will render your warranty void.
Warranty will be void if any damage is caused by, or resulting from, any modification made to the vehicle. Please refer to Warranty and Service Booklet for detailed information on the exclusion of warranty and other situations which will render your warranty void.
Please refer to any Perodua Authorised Service Centre for more information.
Please note that the FAQs above are for general information only.
Should you require any further clarification, please contact one of our  Perodua Outlets.